FAQ

Answers for holiday-home operators considering direct bookings.

Clear answers about the BNBVIO package, pricing, apps, calendar sync, payments, automations and how direct bookings work alongside Airbnb and Booking.com in the UAE.

What does BNBVIO actually build for a holiday home operator?

BNBVIO delivers a complete direct-booking system in one package: your own domain and business email with automations, a custom booking website, an iOS app, an Android app, and a back-end dashboard where you upload photos, manage listings and sync calendars. We also integrate payments, set up guest email automations, and optimise the site for Google and AI search engines.

How much does the BNBVIO package cost?

The complete package is a one-time USD 2,499. The first 10 customers receive a USD 500 launch discount, bringing it to USD 1,999. There is no commission and no percentage taken from your bookings.

Why should a 5-star rated property still care about direct bookings?

Because ratings don't reduce commission. Even top-rated properties pay 10–15% on every reservation to Booking.com, Airbnb, Agoda and similar platforms, which for a typical UAE operator adds up to USD 30,000–50,000 a year or more. The platform also keeps the guest relationship, so you cannot market directly to returning guests. BNBVIO gives you your own channel where every booking is commission-free and every guest is yours.

Can BNBVIO sync my calendar with my channel manager?

Yes, where your channel manager allows it. We connect your website and apps to your existing calendar (iCal or API-based, depending on your provider) so availability stays consistent across Airbnb, Booking.com and your direct channel, avoiding double bookings.

Can I manage listings and photos myself after launch?

Yes. The back-end dashboard lets you add or edit listings, upload photos, update pricing and availability, and view bookings without needing a developer.

Which payment methods can guests use on my direct site?

We integrate a payment gateway suitable for UAE businesses so guests can pay by card securely online. Funds settle directly to your account; BNBVIO never touches your money.

What are guest email automations?

Pre-built, branded email templates that send automatically at key moments: booking confirmation, pre-arrival instructions, check-in day details, mid-stay check-in, checkout reminders and post-stay review or rebooking offers. They run from your own business email.

How long does it take to launch?

Most projects go live within a few weeks once we have your branding, listing details and photos. Apps are submitted to the Apple App Store and Google Play as part of the package; store review times are set by Apple and Google.

What does 'AI-crawlable website' mean?

Your site is structured so that search engines and AI assistants such as ChatGPT, Gemini, Perplexity and Google AI Overviews can read, understand and recommend your properties. This includes structured data, clear answer-style content, fast loading and correct indexing files.

Do I still need Airbnb and Booking.com?

You can keep them. Most operators use OTAs for discovery and then move repeat guests, referrals and brand searches to their direct channel, where margins are highest. BNBVIO is about shifting a growing share of bookings away from commission, not necessarily abandoning the platforms.

Which areas of the UAE do you serve?

We work with holiday-home and BNB operators across the UAE, including Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Ajman and Fujairah. Everything is delivered remotely, so location within the UAE does not affect the package.

How do I get started?

Email support@bnbvio.com or use the contact form. We'll review your current listings, confirm your discount eligibility, and send a simple onboarding checklist.

Still have a question? Email support@bnbvio.com.

Ready to stop paying commission on every booking?

Tell us about your properties and we'll show you exactly how much you could keep each year with your own direct-booking website and apps.

or email

WhatsApp us support@bnbvio.com